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Three-quarters of residents across West Mercia believe the police understands the issues in their community.

Standing at 74% in Worcestershire, the latest results from Police and Crime Commissioner John Campion’s quarterly perceptions survey cover how people feel about West Mercia Police.

Confidence in the force continues to remain above 80% in Worcestershire, currently standing at 82%, but falling short of West Mercia Police’s 88% aspirational target.

Satisfaction in levels of policing in Worcestershire goes from the highest in West Mercia at 65% in North Worcestershire to the lowest at 61% in the South of the county.

The contrasting data is also reflected in the public’s view on whether the police is doing an excellent or good job. In North Worcestershire this stands at 66%, the highest in West Mercia, whilst South Worcestershire is the lowest with 61%.

Other findings include –

  • A majority of residents in Worcestershire feel anti-social behaviour and crime are not problems in their area. Remaining the same in North Worcestershire at 73% and falling in South Worcestershire from 78% to 76%.
  • More than half of people in North Worcestershire feel informed about the work West Mercia Police is doing, 52%, whilst it’s 49% in South Worcestershire.

PCC John Campion said: “The latest data shows there is some disconnect between the service received in North and the South of Worcestershire.

“Whilst I understand different areas will face different challenges, it’s important the system is working effectively to ensure all communities receive the high-quality service they expect and deserve.

“As the public’s voice in policing, I remain committed to supporting and challenging the Chief Constable as well as providing the funding needed to deliver long-lasting change across West Mercia.”

Head of local policing, Chief Superintendent Edd Williams, said: “Public confidence in policing is vitally important and we are pleased that across the three counties we cover confidence levels remain high.

“Local policing teams carry out fantastic work to keep our communities safe, working with teams and departments across the force to deliver an excellent service and protect people from harm.

“We look forward to continuing to work with local communities to increase confidence and satisfaction levels as well as keeping people informed and sharing the good work on-going in their area.”

Read the Quarter 4 results in full